Frequently Asked Questions
Everything you need to know about janjez.social.
How long does delivery take?
Delivery times vary by service. Most instant services start within minutes, while gradual packages may take up to 24 hours.
Do you offer refill guarantees?
Yes, many services come with refill guarantees ranging from 7 to 60 days. Check each service page for details.
Is my account safe?
We use real-quality accounts and never ask for your password. Always keep your account public during fulfillment.
What payment methods do you accept?
We accept M-Pesa directly, as well as wallet top-ups for faster checkout.
Can I place an order without an account?
Yes! Use the anonymous checkout option to place orders without signing up.
What is Happy Hour?
Happy Hour is our limited-time promotion offering -5% off all services. Watch the countdown timer in the header.